Apple Event: May 7th at 7 am PT
I have a 27inch iMac running Mavericks and a recent Time Capsule to provide backup using Time Machine. My hard disk failed and has been replaced by Apple Store but when I come to restore my data from back up, I get the message 'No Volumes found in backup'. I knoe the Time Capsule is holding 400Gb of data so what does it mean....and can I get my data back?
Regards
Richard
iMac (27-inch Mid 2011), OS X Mavericks (10.9.2), Exernal speakers
When you restarted the Mac with the hard drive that had been replaced, Setup Assistant should have appeared first, asking if you wanted to transfer files from another Mac or a Time Machine backup to the "new" Mac.
If Setup Assistant did not appear, or it appeared and you bypassed it, I would suggest that you return the Mac to the Apple Store so that they can reinstall the operating system again on the Mac.
As long as you are doing that, take the Time Capsule to the Apple Store as well and ask them to set up your Mac using the Time Machine backup.
For more information about Setup Assistant, see Pondini's excellent support materials on this subject:
The same information would apply to the Mavericks operating system.
panic is over
I went back to the start of the setup assistant and selected 'Other Server' and put in address of the Time Capsule and it has now come up with the last back up dated 23rd March and has started the restore
No idea why the manual input was required but if all is well, I won't stress it too much
Regards
Richard
No idea why the manual input was required
Since your "new" Mac had not ever completed a Time Machine backup, it could not find one automatically, and had to be "pointed" to the location of the backup that you wanted to use.
Sounds like everything is going to be OK.
no volumes found in backup
