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Messages about icloud full

I keep getting email messages about my icloud being full. I keep deleting stuff from the phone, but I keep getting the messages. I'm not buying more storage. What else can I do?

iPhone 4, iOS 7.1

Posted on Apr 2, 2014 12:02 PM

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1 reply

Apr 4, 2014 9:36 AM in response to sassandahalf

Hello sassandahalf,


I found a couple of articles that explain what is backed up to iCloud and how to manage the data that is being used. The items that count toward your iCloud storage are Mail, Documents in the Cloud, and your iCloud backup:

When you sign up for iCloud, you automatically get 5 GB of free storage. Your iCloud storage is used for iCloud Backup, app data and documents stored in iCloud, and iCloud Mail (your @icloud.com email account).

If you are nearing your storage limit, you can manage what is stored on iCloud:

If you run out of space, there are several ways you can increase your available iCloud storage. For example, you can decrease the size of your Camera Roll backup, change which apps you back up, or delete documents and old email messages you no longer need. You can also increase your storage by upgrading your storage plan. For more information, see iCloud storage management overview and Upgrade your iCloud storage.


You can find more information about managing your iCloud storage in the following articles:


iCloud: Managing your iCloud storage

http://support.apple.com/kb/HT4847


iCloud: Manage or buy more iCloud storage

http://support.apple.com/kb/PH2615


iCloud: Backup and restore overview

http://support.apple.com/kb/HT4859


Thank you for using Apple Support Communities.


Best,

Sheila M.

Messages about icloud full

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