I have two movies on my iTunes that i can't watch because the computer is not authorized, but the computer is. Help!!

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Level 1

4 points

I have two movies on my iTunes that i can't watch because the computer is not authorized, but the computer is. Help!!

I have movies that i added to my itunes account and when i try to watch them or add them to my iPad it tells me that i need to authorize the computer. My my computer is aleady authorized for my account. I dont know what to do!

iPad 2, iOS 7.1

Posted on Apr 2, 2014 12:19 PM

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Answer 1

Limnos

Level 10

411,157 points

Apr 2, 2014 12:48 PM in response to Meagankeene

iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - http://support.apple.com/kb/ts1389. If your country permits re-downloads, delete the file and re-download. Also check - iTunes: Missing folder or incorrect permissions may prevent authorization - http://support.apple.com/kb/TS1277

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