jamieclarke

Q: Problem with video audio sync using Bluetooth headphones

I have recently bought a pair of beats studio wireless headphones but when using my ipad there are sync issues with video and audio. Many apps have the problem but sky go seems to be the worst followed by YouTube. Apple video is not too bad but not perfect.

iPad, iOS 7.1

Posted on Apr 2, 2014 12:50 PM

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Q: Problem with video audio sync using Bluetooth headphones

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  • by drewcifergomez,

    drewcifergomez drewcifergomez Feb 27, 2015 6:22 PM in response to sheila_m.
    Level 1 (0 points)
    Feb 27, 2015 6:22 PM in response to sheila_m.

    Nothing seems to fix the problem. There is also a major delay in phone conversations. Is this just a know bug for this device? I would think that a $200 wireless headset would work perfectly fine, especially when the device is no more that 3 to 4 feet away from it.

  • by jamieclarke,

    jamieclarke jamieclarke Feb 27, 2015 10:37 PM in response to drewcifergomez
    Level 1 (2 points)
    Feb 27, 2015 10:37 PM in response to drewcifergomez

    Have you updated the firmware on your headphones by downloading the beats updater and connecting them to your computer? Since the firmware update, I've had no issues.

  • by Ray Milyard,

    Ray Milyard Ray Milyard Apr 16, 2015 2:15 PM in response to jamieclarke
    Level 1 (0 points)
    Apr 16, 2015 2:15 PM in response to jamieclarke

    I picked up some PowerBeats 2 wireless the other day for my iPhone 6 Plus.  I have them paired with no issues.  Both iPhone and Beats are upto date with software.  I keep having sound cut outs when I do for my walks.  I have iPhone in my pants from pocket so should be fine however it get cut outs.  They are fast.  Sometimes one right after another and other times they wait 20-30 secs.  All I know is this is bad for a $200 headset.  Thinking will return them if not answers to the issue.

  • by paulai,

    paulai paulai Apr 19, 2015 2:44 PM in response to Thefaultinmyphone
    Level 1 (0 points)
    Apr 19, 2015 2:44 PM in response to Thefaultinmyphone

    This fixed my problem!  Thank you!

  • by Carlottij,

    Carlottij Carlottij Apr 28, 2015 11:29 PM in response to jamieclarke
    Level 1 (0 points)
    Apr 28, 2015 11:29 PM in response to jamieclarke

    Just bought a brand new iPad Mini 2, updated to 8.3 and a Beats Studio Wireless headset around December, but updated firmware tonight.

     

    Lag is at 1 second when using the keyboard in Safari. Audio/video sync isn't too bad depending on the scene.

     

    On my android devices and PS Vita, the sync is not an issue and everything is at 100%. It is only iOS that I am having trouble with.

     

    I have an appointment with a local Apple Care, but I think I will be returning the Mini. Returning the headset is not possible to Best Buy anymore and since it works fine on my main mobile devices, no sense in keeping a mini if it can't handle the headset.

  • by henriquefmorita,

    henriquefmorita henriquefmorita Apr 30, 2015 7:53 PM in response to jamieclarke
    Level 1 (0 points)
    Apr 30, 2015 7:53 PM in response to jamieclarke

    HI guys, just bought the HARMAN KARDON BT headphones here in Brazil and they worked great with android 5 Lollipop in an LG G3. But in my iPad Air iOS 8 they do have quite a lot of delay between audio and video. I am very disapointed with Apple. Waiting for a solution here...

  • by Equatorian,

    Equatorian Equatorian May 15, 2015 11:02 AM in response to jamieclarke
    Level 1 (0 points)
    May 15, 2015 11:02 AM in response to jamieclarke

    Hey guys,

     

    So this is great for my powerbeats2's but I still have 2 pair of studios wireless that are having the bt lag and there are NO updates and nobody at apple or beats can offer any assistance. Did they just turn their backs on these?

     

    thanks!

  • by JYarbs,

    JYarbs JYarbs May 25, 2015 11:16 AM in response to Equatorian
    Level 1 (0 points)
    May 25, 2015 11:16 AM in response to Equatorian

    My Beats Studio Wireless headphones have this same issue, both on OS X and iOS. The headphohe's and my devices are all running the most recent software.

     

    Apple, please address this. Thipere shouldn't be lag with $300 headphones... The bluetooth feature is virtually worthless right now.

  • by Deano14,

    Deano14 Deano14 Jun 12, 2015 2:39 AM in response to jamieclarke
    Level 1 (5 points)
    Jun 12, 2015 2:39 AM in response to jamieclarke

    Can I ask the question in a different way that might shed some light on where the problem actually is;

     

    Has anybody got a set of bluetooth headphones that DOESN'T have a audio lag? If there is a lag on all bluetooth headsets, chances are it's a software / phone issue.

     

    If it's across all phones / headsets, it's a imitation of bluetooth..

  • by w3dk,

    w3dk w3dk Jun 16, 2015 7:44 AM in response to jamieclarke
    Level 1 (4 points)
    Jun 16, 2015 7:44 AM in response to jamieclarke

    I have the same problem with my iPad Air 2 iOS 8.3 and my G-Cube (BH-860R) bluetooth headphones. A very noticeable and annoying delay. Typing on the on screen keyboard is just weird! However, when connected to my little Sonivo bluetooth speaker the delay is hardly noticeable - there is still a very slight delay but is perfectly usable.

     

    Never noticed this on Android.

  • by Deano14,

    Deano14 Deano14 Jun 16, 2015 7:50 AM in response to jamieclarke
    Level 1 (5 points)
    Jun 16, 2015 7:50 AM in response to jamieclarke

    I might be imagining it, but after turning off keyboard clicks it seems that the lag is much better. I don't think it's perfect, but it does seem to be better than it was. Could someone else give this a try and see if they get a result?

  • by rubenv84,

    rubenv84 rubenv84 Jun 24, 2015 11:40 AM in response to Deano14
    Level 1 (0 points)
    Jun 24, 2015 11:40 AM in response to Deano14

    I went here and updated my beats.  Video has no lag now!  It was simple and easy.  Hope this helps everyone.

     

    http://www.beatsbydre.com/support/updater.html

  • by Nighthawk74,

    Nighthawk74 Nighthawk74 Jun 26, 2015 12:03 PM in response to rubenv84
    Level 1 (0 points)
    Jun 26, 2015 12:03 PM in response to rubenv84

    Just to put this out there, And if this is said at some point before this I apologize as I did not want to sit and read 116 replies, but I don't blame my powerbeats 2 at all, my firmware is up to date and it still lags, but its not just the powerbeats that do this, ANY video I try to play with audio over BT lags a bit...for example I was sitting in my car waiting for my wife to finish with some errands and I was playing NETFLIX from my phone over the bluetooth audio in my car and there was a lag there, when I used a coupld of different BT audio headphones from other companies as well as my sons beats solo wireless over my MAC there was LAG......all in all I don't think it has anything to do with BEATS, I think its the simple fact that its BT and its a simple 2 way low power frequency that has pretty much always been designed for music and hands free conversation, not video/audio that is meant to be played at a higher fidelity....at least that my 2 cents.

  • by w3dk,

    w3dk w3dk Jul 7, 2015 7:45 AM in response to Deano14
    Level 1 (4 points)
    Jul 7, 2015 7:45 AM in response to Deano14

    Deano14 wrote:

     

    .... after turning off keyboard clicks it seems that the lag is much better. ...

     

    Well, if you turn off the "keyboard clicks" (ie. the audio) then there is no audio-to-lag?! The keyboard itself doesn't lag; it's just the audio. So, I'm not sure what you're trying to say there?

  • by Deano14,

    Deano14 Deano14 Jul 7, 2015 9:30 AM in response to w3dk
    Level 1 (5 points)
    Jul 7, 2015 9:30 AM in response to w3dk

    Turning off the keyboard click noise seems to improve audio lag in general. Seems to me that generating the click noise slows down sound processing. I'm using a 5S. This might be paycological as the lag between pressing the button and hearing the click is obvoius.

     

    After turning off keyboard clicks, the video playback to sound lag seems much better.

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