Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iphone 5 won't turn on after being fully drained

When I tried charging my iphone 5 after being fully drained it won't charge nor fire up. I tried using different OEM charging cables still no go. I am running on iOS 7.1 and the iphone was not jailbroken. I tried holding down the home button and sleep button for 10 seconds still no go. I tried going to another known working electrical outlet and still no go. When I try to hold down the sleep button it goes to a screen which shows 3 red lines meaning that the phone is low on battery with the lightning cable symbol. I have seen a couple of people online saying that they have the same problem and I hope that iOS 7.1 is not the culprit.

iPhone 5, iOS 7.1

Posted on Apr 2, 2014 1:15 PM

Reply
Question marked as Best reply

Posted on Apr 2, 2014 1:46 PM

Could just be faulty battery. Make Genius reservation and take iPhone to Apple Store for free quick battery diagnostic testing.

3 replies

My iphone 5 won't turn on after being fully drained

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.