my apple tv will not let me reset. keeps saying unable to download updates at this time

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Level 1

8 points

my apple tv will not let me reset. keeps saying unable to download updates at this time

My ATV keeps dropping home sharing. I tried to reset it and it keeps saying unable to download updates at this time. it's been a few weeks of the same message.

Apple TV (2nd generation)

Posted on Apr 2, 2014 2:05 PM

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Answer 1

vazandrew

Level 8

40,948 points

Apr 2, 2014 5:38 PM in response to chefward

That would indicate a network issue.

If on wifi try ethernet.

Make sure router is up to date. Reboot ATV and router.

Go to istumbler (Mac) or netstumbler (PC) to get a report of the network. Look for signal strength and noise.

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