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How do I cancel a purchase of a rental?

I rented a movie from Itunes and realized I selected the HD version. Since I want to download more than one I don't want to waste 3gb of space. How can I cancel the download? I just want the SD version. Any way to do this?

iPad (3rd gen) Wi-Fi + Cellular (VZ), iOS 7.1

Posted on Apr 2, 2014 2:15 PM

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Posted on Apr 2, 2014 11:16 PM

You can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com


If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Question marked as Best reply

Apr 2, 2014 11:16 PM in response to brat51990

You can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com


If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How do I cancel a purchase of a rental?

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