Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook pro question

So I want to know am I able to restart my computer. Meaning delete files and programs things like that? If so how? And if I restart my computer will I still have programs like Word ect. Would it be easier for me to go to the apple store and ask them to do it for me? I would rather have it done myself.

MacBook Pro

Posted on Apr 2, 2014 6:53 PM

Reply
7 replies

Apr 2, 2014 7:25 PM in response to dollfacexb

If you are using Lion or later:


Install or Reinstall Mavericks or Mountain Lion from Scratch


Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.


OS X Mavericks- Erase and reinstall OS X

OS X Mountain Lion- Erase and reinstall OS X

OS X Lion- Erase and reinstall Mac OS X


Note: You will need an active Internet connection. I suggest using Ethernet if possible

because it is three times faster than wireless.


If you are using Snow Leopard:


Clean Install of Snow Leopard


Be sure to make a backup first because the following procedure will erase

the drive and everything on it.


1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came

with your computer. Insert the disc into the optical drive and restart the computer.

After the chime press and hold down the "C" key. Release the key when you see

a small spinning gear appear below the dark gray Apple logo.


2. After the installer loads select your language and click on the Continue

button. When the menu bar appears select Disk Utility from the Utilities menu.

After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive

size.) Click on the Partition tab in the DU main window. Set the number of

partitions to one (1) from the Partitions drop down menu, click on Options button

and select GUID, click on OK, then set the format type to MacOS Extended

(Journaled, if supported), then click on the Apply button.


3. When the formatting has completed quit DU and return to the installer. Proceed

with the OS X installation and follow the directions included with the installer.


4. When the installation has completed your computer will Restart into the Setup

Assistant. Be sure you configure your initial admin account with the exact same

username and password that you used on your old drive. After you finish Setup

Assistant will complete the installation after which you will be running a fresh

install of OS X. You can now begin the update process by opening Software

Update and installing all recommended updates to bring your installation current.


Download and install Mac OS X 10.6.8 Update Combo v1.1.

Apr 2, 2014 7:43 PM in response to dollfacexb

Do this:


Install or Reinstall Mavericks or Mountain Lion from Scratch


Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.


OS X Mavericks- Erase and reinstall OS X

OS X Mountain Lion- Erase and reinstall OS X

OS X Lion- Erase and reinstall Mac OS X


Note: You will need an active Internet connection. I suggest using Ethernet if possible

because it is three times faster than wireless.

Macbook pro question

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.