Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I've done the steps to get on my ipod again because the screen is not working so I held the power and home button until the apple logo appeared but it still wont work I have tried twice now and I still cant get on

I have no idea what to do will someone help me please?

iPod touch (4th generation), iOS 6.1.6

Posted on Apr 2, 2014 8:39 PM

Reply
1 reply

Apr 3, 2014 2:00 AM in response to SgirlDavis

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

I've done the steps to get on my ipod again because the screen is not working so I held the power and home button until the apple logo appeared but it still wont work I have tried twice now and I still cant get on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.