HT201363: About Apple ID security questions
Learn about About Apple ID security questions
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All replies
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Helpful answers
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Apr 2, 2014 9:40 PM in response to Cynthia Floresby ssschmidt,★Helpfulhttp://support.apple.com/kb/HT5312
Contact AppleCare at 800.694.7466, and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
Once you have your questions reset, you can change your birthday to the correct date on the Password and security page of id.apple.com
HTH
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