I remember my birthday....

😕 Security questions say they don't have the same info on records that I answered so how do I correct this? I remember my DOB! 😁

iPad

Posted on Apr 2, 2014 9:38 PM

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2 replies

Apr 2, 2014 9:40 PM in response to Cynthia Flores

http://support.apple.com/kb/HT5312

Contact AppleCare at 800.694.7466, and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.


Once you have your questions reset, you can change your birthday to the correct date on the Password and security page of id.apple.com


HTH

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I remember my birthday....

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