I have a canon pixma ip4300 ij printer connected to my mac G5 with an intel processor, i cannot print cd labels since i changed from the old mac OSX processor.

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Level 1

8 points

I have a canon pixma ip4300 ij printer connected to my mac G5 with an intel processor, i cannot print cd labels since i changed from the old mac OSX processor.

I have a canon pixma ip4300 ij printer with software to print cd/dvd labels ,i origonaly had it connected to a mac with the old MAC OSX processor,since i have changed to a mac with MOUNTAIN LION the new intel processor i cannot print the cd labels, i have downloaded software update for the printer but it still reverts back to the old software , can anyone help thank you Allan R

POWER MAC G5, Mac OS X (10.5.4)

Posted on Apr 3, 2014 3:27 AM

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Answer 1

Eric Root

Level 10

684,057 points

Apr 3, 2014 10:21 AM in response to ALLAN R

Try resetting the printing system.

Reset Printing System

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Answer 2

PAHU

Level 6

16,705 points

Apr 5, 2014 6:24 PM in response to ALLAN R

To print on CD/DVD Labels with the iP4300 you need to use Easy PhotoPrint-EX v4.5.0. Canon has ended support for the previous labelling software.

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Answer 3

ALLAN R Author

Level 1

8 points

Apr 5, 2014 7:59 PM in response to PAHU

PAHU , I have downloaded the software alright but i have a bit of a problem connecting it to the iP4300 printer, i am not real computer minded.

thank you Allan R.

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Answer 4

PAHU

Level 6

16,705 points

Apr 5, 2014 8:14 PM in response to ALLAN R

So do you have any problems using the iP4300 to print from other applications on 10.8? Just trying to get an idea of your current setup.

I ask because Easy PhotoPrint (EPP) will use your existing printer - there is no need to create a new printer. So when you open the software and select to make a Disc Label, when you get to Step 4 - Print Settings, the software looks at your existing printer setup to check that you have a printer that will support CD/DVD printing (not all models of Canon inkjet support this).

So with regards to the problem connecting to the iP4300, is the software failing to locate a supporting printer? Can you give me a bit more info as to what is happening when you attempt to print a CD/DVD from EPP?

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Answer 5

ALLAN R Author

Level 1

8 points

Apr 5, 2014 8:57 PM in response to PAHU

PAHU, I thank you very much , downloading that software has solved my problem , i can print anything else but the label print with the old software , now with the new software everything is good , again i say thank you very much .

Allan R

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