2 Replies Latest reply: Jun 17, 2015 1:22 PM by DJW8880
Jessicayin Level 1 Level 1

I am Iphone 5S user , now i am facing a problem . My phone touch screen doesn't working . I had tried to press the Home button and the Lock Button , but it doesn't working .

So i need how to reset my phone ? Can someone teach me ?

 


iPhone 5s, iOS 7.1
Reply by Connor188 on Apr 3, 2014 4:56 AM Helpful

I suggest force powering off your phone. Hold home and power and the apple logo will show. Then it will power on normally.

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