HT203356: If iTunes doesn't respond when you connect an iOS device
Learn about If iTunes doesn't respond when you connect an iOS device
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Helpful answers
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Apr 5, 2014 9:19 AM in response to jeffalifby brenden dv,Hi jeffalif,
If you are having issues with an iPhone showing a Connect to iTunes icon, you may find the following articles helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden
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Jul 14, 2015 1:40 PM in response to brenden dvby jfdaapl,If the kb/ht1808 does not work and you are in Win8.1, make sure the driver is not waiting for confirm pc issues - action center.
