I follow the directions for "If you have never synced your device with iTunes, or you do not have access to a computer" for restoring. When the computer is in the middle of restoring the iPad, an error shows up and says it cannot restore the iPad because of the passcode. How do I get passed this? A student put the passcode on it, and I cannot figure out who did it. So I am stuck with a nonworking iPad. Thank you!
I think the issue is that you haven;t got the device in recovery mode. It can take an attempt or two. Here are the instructions again from http://support.apple.com/kb/HT1212
Alternatively, place the device in recovery mode and restore it to erase the device:
Do you get the "Connect to iTunes" screen?
Yes I get the connect to iTunes screen and the computer recognizes the iPad in recovery mode. In the middle of restoring and updating the iPad, my computer comes up with the error saying the ipad cannot be restored because of the passcode lock. Then the iPad goes back to the way it was before the connect to itunes screen.