Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Change Apple ID on iPhone

My iphone has been reset during an update and asks me for the Apple ID. This apple ID is linked to a deleted e-mail address so I can't acces it anymore and the password isn't working anymore either. Is there a possibility to access my phone again?

iPhone 4

Posted on Apr 3, 2014 6:39 AM

Reply
1 reply

Apr 3, 2014 7:13 AM in response to Vloedg001

If you are trying to activate an iPad or iPhone and it is asking for a previous Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must enter the old Apple ID and password. It should work eleven if the old email address is no longer used.

Change Apple ID on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.