Wrong Location on iPad Air - iPad Air mostra localização errada.

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Wrong Location on iPad Air - iPad Air mostra localização errada.

I'm from Belo Horizonte (Brazil) and when I open any app that uses my location it take me to a wrong location in another city. I have alrady reset all settings and network settings, and have alrady restored the iPad, but the problem continues. Have contacted the Apple phone support twice. Would like further information regarding this issue. thank you.

Sou de BH, mas quando abro qualquer aplicativo que utilize minha localização, sou "mandado" para outra cidade, Goiânia. Já redefini todos os ajustes e os ajustes de rede, além de já ter restaurado o iPad, mas o problema continua. Já contatei o suporte Apple por telefone duas vezes. Gostaria que maiores esclarecimentos em relação a esse problema. Obrigado

iPad, iOS 7.1, iPad Air 64GB WiFi only

Posted on Apr 3, 2014 7:55 AM

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Answer 1

JimHdk

Level 7

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Apr 3, 2014 8:13 AM in response to lucabranli

If you have the WiFi-only iPad your location is determined by the mapped location of nearby WiFi routers.

The WiFi-only iPad does not have GPS. Without GPS location-finding is done by using a Apple location database which contains the MAC addresses of routers and their physical location. A MAC address is a unique number which is built-in to all network devices when manufactured. Each router has a unique MAC address.

The Apple database is built and updated by Apple GPS-enabled devices (primarily iPhones) actually seeing routers and then adding/updating the router's locations into the database.

Note that to be location mapped, or to be used for location determination, a WiFi router does not need to be connected to a router, it just has to see the router. More precise location determination can be done if several nearby routers can be seen. When a router is moved from one location to another erroneous locations can sometimes be reported until the router's location is corrected in Apple's database.

Bottom line: A router that your iPad is seeing has probably been moved from the location where it was mapped and added to the Apple database. Eventually it may be remapped to its current location.

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Answer 2

lucabranli Author

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Apr 3, 2014 8:23 AM in response to JimHdk

And how can I report Apple about this error?

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Answer 3

lucabranli Author

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Apr 3, 2014 8:27 AM in response to JimHdk

I forgot to mention. Sometimes the location is correct and shows where I really am. But other times the error returns and what is shown is the wrong location.

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Answer 4

JimHdk

Level 7

28,898 points

Apr 3, 2014 8:33 AM in response to lucabranli

There is no way that i know of to report a mislocated router to Apple. It will probably get corrected over time as iPhones see it and report it's current location.

When your iPad is reporting the correct location it isn't seeing the other router. It may be turned off or out of range.

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