HT204448: About the OS X Mavericks v10.9.2 Update
Learn about About the OS X Mavericks v10.9.2 Update
Q: I installed Mavericks and now safari wont work. Help!
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Apr 3, 2014 12:04 PMby Linc Davis,Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.
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Apr 3, 2014 8:54 PMby kevinkendall,Hold down Command (the cloverleafkey) + tap spacebar to get Spotlight up. Type in 2 letters: sa. Safari will be highlighted in the resulting Spotlight dropdown list.
While holding down the Command key, click on the Safari *ICON* at the top of that dropdown list (not on the *word* Safari). A Finder window or tab will open up with Safari highlighted.
Leaving Safari highlighted, next hold down Command + tap the "I" key.
At the top of the Info window, under General, you'll see "Where." If you see your Safari being in any location OTHER THAN in "/Applications," then your Safari's in the wrong place.
MOVE IT TO THE APPLICATIONS FOLDER IF IT'S NOT THERE ALREADY.
LOTS of apps, mostly all Apple apps, misbehave or just plain won't work if they're not located at the root level of the Applications folder (like Mail for instance, esp after a major Security Update or OS upgrade. Been there, done dat about a year ago, missing a patch of hair because of dat).
So if your Safari isn't located at the root level of the Applications folder, move it there.
And to be on the safe side after moving Safari, if you had to do that, reboot.
Your Safari ought to work just fine after that.
However, If it's still not behavin' after rebooting, then I'd suggest closing down everything & then "overinstall" Mavericks onto itself (i.e., a 2nd install, right on top of the 1st one). BUT before doing that, make sure that ALL of your Apple apps & Apple utils are located where they are supposed to be, where the Apple software engineers put them I mean. If you're not sure, then dumping them all from the various locations you might have them, & putting them all into the Applications folder at the root level is a safe bet before overinstalling Mavs onto itself.
The latest Safari for Mav, btw, is v7.0.3, which can be downloaded from here:
https://www.macupdate.com/app/mac/15675/apple-safari
You might also check out your MB, MBP or whathaveyou's firmware version. Mav runs best on hardware with fully updated firmware.
KK
