HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod

Learn about If you see an error when you update or restore your iPhone, iPad, or iPod

elsfield

Level 1 (0 points)

Q: restoring a locked iphone

I am trying to restore an iphone 4s but it keeps saying the iphone software update server could not be contacted the network connection could not be established what do i do now?

Posted on Apr 3, 2014 12:21 PM

I have this question too

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by matt00,

matt00 Apr 5, 2014 1:40 PM in response to elsfield
Level 5 (4,015 points)

Apr 5, 2014 1:40 PM in response to elsfield

Hey elsfield,

Thanks for the question. I understand that you are experiencing issues restoring your iPhone 4s. The following resource may provide a solution:

iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814

Thanks,

Matt M.
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HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod

Q: restoring a locked iphone

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by matt00,

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