iPad Mini 2 constantly crashing.

I've been having a few problems with my iPad Mini 2. I've only had it since December and it seems to be incredibly glitchy.

There's been moments where part of the screen has gone static. Apps suddenly closing. Screen not rotating. iPad crashing/freezing and even manually restarting the iPad takes a rather long time.


Any solutions? I've already updated it to the new iOS.

iPad, iOS 7.1

Posted on Apr 3, 2014 11:18 AM

Reply
2 replies

Apr 5, 2014 12:33 PM in response to Vitchum

Hello Vitchum,


Thank you for providing the details of the issue you are experiencing with your iPad mini.


I recommend following these steps for an issue like this (you can skip 4 because it does not relate to the issue you are experiencing and any other steps you may have taken):

  1. If a single application is not responding or stops responding when it opens, you can force it to close.
  2. If the device is unresponsive or if certain controls aren't working as expected, restart your device.
  3. If the device remains unresponsive or does not turn on (or power on),reset your device.
  4. If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    1. If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    2. Let charge for at least twenty minutes, then see if it starts normally.
    3. If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    4. If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
  5. If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    1. Connect the device to your computer and open iTunes.
    2. If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
    3. If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
  6. If the above steps do not resolve the issue, contact Apple.


You can find the full article here:

iOS: Not responding or does not turn on

http://support.apple.com/kb/TS3281


If you get to step 5, I recommend backing up your iPhone before performing the restore:

iOS: Back up and restore your iOS device with iCloud or iTunes

http://support.apple.com/kb/HT1766


Thank you for using Apple Support Communities.


Best,

Sheila M.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad Mini 2 constantly crashing.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.