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iPhone 4 screen physically unharmed, but has scrolling screen. Tried tapping the corner, will not fix.

Last night my iPhone 4 slid out of my back pocket at the movie theater. It was turned off completely at the time, and when I turned it on again, it had a scrolling screen. My friend had the same thing happen to her iPad so she suggested tapping the corner of the screen. It worked the first few times, but throughout the night it happened more and more frequently and with less success with the tapping. Now it won't fix at all and I've tapped it on a wall, firmly, on my knee, set it down on a desk in hopes to fix the problem, but it still won't work. I'm not sure what the base of the problem is, or how to permanently fix it. Any help would be greatly appreciated. The screen looks like an old worn out vhs tape, faded, with black lines running through.

iPhone 4, My iPhone is on iOS 7 .2 or .4

Posted on Apr 3, 2014 11:58 AM

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1 reply

Apr 5, 2014 8:05 AM in response to MobochromeMadness

Hello MobochromeMadness,


Sorry to hear about your iPhone 5 screen. It sounds like your iPhone may need to be serviced. You can review iPhone repair pricing at the following link (you can update the country to your location once you access the link):


Service Answer Center - iPhone

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne


Thank you for using Apple Support Communities.


Best,

Sheila M.

iPhone 4 screen physically unharmed, but has scrolling screen. Tried tapping the corner, will not fix.

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