1 Reply Latest reply: Apr 3, 2014 12:23 PM by King_Penguin
Jubilee123 Level 1 Level 1 (0 points)

My mini I pad has gradually lost battery capacity and will now only charge to 3% it's only 15 months old ,how do I get it to fully charge again?


iPad mini Wi-Fi, iOS 7.1, I pad is only 15 months old
  • King_Penguin Level 10 Level 10 (104,165 points)

    Have you tried a soft-reset to see if it charges after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

     

    If it doesn't then have you tried a different charger and/or cable ? Do you know anybody else with an iPad so that you can try their charger and cable and they can try yours ?