0 Replies Latest reply: Apr 3, 2014 12:30 PM by Kryko
Kryko Level 1 Level 1 (0 points)

Hi, I got a replacement iphone 5 and cannot connect to itunes. I have tried the following; updating drivers via device manager, updating drivers manually through device manager, restarting amds service, reinstalling all apple software, changing the itunes install directory to C:\.

 

I have read through all of the below

 

https://discussions.apple.com/message/24675244#24675244

 

https://discussions.apple.com/message/24720312#24720312

 

http://support.apple.com/kb/ts1538

 

http://support.apple.com/kb/TS1567

 

http://support.apple.com/kb/HT1923

 

This is on a desktop pc, windows 7 prof 64 bit

 

Help!