I think my MacBook Pro has a virus. Help!

My computer was working perfectly fine the night before...I opened it up this morning and the mouse, using the trackpad, was jumping everywhere, dragging documents across the screen, opening up applications, and just going in the oposite direction I intended for it go!

Itried resetting my SMC, I removed my battery to check to see if it was swollen (it is not), and I've tried countless times to put it to sleep, restart it, hold L-Shift/Control/Option before starting it back up again. Nothing has fixed the jumping mouse.

I THEN realized: this ONLY happens on my personal account. When I enter into the guest log-in (where I am typing and doing all of my work), my computer works perfectly. Even if I don't log into my other personal account, but just click on it where it asks for my password, even then, the mouse starts jumping. This is what has lead me to believe my Mac Pro has a virus.


I do download/torrent movies and shows off of torrent websites, possibly opening up windowns of opportunities to download a virus though I always check that is has good reviews and is approved by others. I'm not sure how this happened.

PLEASE HELP. I hope I can get it back to normal without spending a fortune. (I do not have Apple Support).


Thank you so much for reading and any advice will be much appreciated!

MacBook Pro

Posted on Apr 3, 2014 1:54 PM

Reply
4 replies

Apr 8, 2014 4:40 AM in response to SumayyahMya

Safe mode didn't do squat for me.


But I've caught this same ..i'll call it a bug..but someplaces on the internet are more prone to maleware then others... several times.


I have been able to sucessfully clear it several times....using a sequence of.



Reset your SMC ( System Management Controller )

http://support.apple.com/kb/ht3964


Then immediatly


Reset your PRAM/NVRAM several times.


This fixed my macbook jumpy mouse.

Apr 10, 2014 12:05 PM in response to ShawnG1234

Thank you Shawn G!

The technician at the Apple Store told me it was a trackpad glitch and that I needed a new one for $90 but after restoring my computer by him, everything is completely fixed and it's been a solid week now!
Thank you for your response though I will consider this if something like this were to ever happen (pray to the computer Gods it doesn't...).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I think my MacBook Pro has a virus. Help!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.