Aliqaddafi
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Q: My icloud is not getting backed up ??

My icloud back back up is not backing up on my new iPhone 5s ?

iPhone 5s, iOS 7.1

Posted on Apr 3, 2014 3:20 PM

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Aliqaddafi

Q: My icloud is not getting backed up ??

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  • by pedro d,

    pedro d pedro d Apr 5, 2014 1:51 PM in response to Aliqaddafi
    Community Specialists
    Apr 5, 2014 1:51 PM in response to Aliqaddafi

    Hello there, Aliqaddafi.

     

    The following Knowledge Base article offers up some great steps for troubleshooting iCloud backup on your iOS device:

     

    iCloud: Troubleshooting creating an iCloud backup

    http://support.apple.com/kb/TS3992

    How do I make sure that my iOS device is backed up regularly?

    To set your iOS device to back up automatically, go to Settings > iCloud > Storage & Backup and turn on iCloud Backup. When iCloud Backup is turned on, iCloud automatically backs up your iOS device daily. This daily backup can occur only when the device meets all of these conditions:

    • The device is connected to a power source.
    • The device is connected to the Internet via Wi-Fi.
    • The device's screen is locked.

    To back up your device manually:

    1. Connect the device to a power source and make sure that you are also connected to the Internet via Wi-Fi.
    2. Go to Settings > iCloud > Storage & Backup and tap Back Up Now.

     

    Thanks for reaching out to Apple Support Communities.

     

    Cheers,

    Pedro.