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I Try To Buy Gems On Racing Rivals And Says I Cant Connect To Itunes But IK I am Help?
iPhone 4, iOS 7.0.6
Apple Event: May 7th at 7 am PT
I Try To Buy Gems On Racing Rivals And Says I Cant Connect To Itunes But IK I am Help?
iPhone 4, iOS 7.0.6
Hello there, CarbonFiber209.
The following Knowledge Base article offers up some practical steps for troubleshooting connectivity issues with the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
- Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.- Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clickingCheck for Updateon your device's Summary page.
- Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.- Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
- Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
- Try resetting (turning off and then on again) your Wi-Fi router.
- If the issue persists, trytroubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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