HT203167: If you see an exclamation point next to your items in iTunes

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herc2010

Q: Hi, I am missing a bunch of purchased movies. They show in my purchased account history, however, they do not (any more but they did) show in my appleTV (s) directory. why would this be?

so far I can see 9 movies that show under "moves" in my library that I can only access when I am under 'home sharing' on AppleTV. All 9 of these showed in my AppleTV directory a month or so ago now they are gone. I am also missing other purchaes that I cannot find anywhere. I had an old apple tv that had internal

memory up until 2 or 3 months. The storage was only 125 gigs or somthing so I was having to delete movies from it in order to rent or buy new ones. The two

new streaming Apple TV's were to correct this issue as I was told all my purchases stored on the cloud. Not sure what happened recently but now I am back

having purchaes 'disapear' and an inability to access some as well.

 

Any help would be appreciated.

 

Thank you,

 

H

AppleTV 2

Posted on Apr 3, 2014 7:06 PM