6 Replies Latest reply: Aug 19, 2006 5:45 PM by ParentalUnit
giwwwy Level 1 Level 1 (0 points)
I am researching Wild Blue internet for high speed. The contract says my computer must have anti-virus protection. Where do I look on my computer to verify to Wild Blue that I have a built-in anti-virus? (Does it have a specific name like Norton?)
Also, these are some more requrements- Where do I check on my computer to verify these?: 128 MB Ram
300Mhz or faster (what is Mhz?)
100MB free disk space
Ethernet Card (NIC) (I know what an Ethernet port is- what are they looking for in a "card"?)

Please respond in detail where to click - my computer skills are still dull.
Thank you for your patience.

imac   Mac OS X (10.4.4)  

imac   Mac OS X (10.4.4)  
  • Camelot Level 8 Level 8 (46,450 points)
    If you're running Mac OS X then you already exceed the hardware requirements.
    Most of those requirements aren't hard requirements at all - more that if your machine is less than 300Mhz it's likely to be so old and slow you won't reap the benefits of broadband and they don't want you calling their support line complaining that the service is slow when the problem really is that your machine can't keep up with the network.

    The Ethernet card issue is simply one of terminology - traditionally, and in many PCs, there is no built-in ethernet and you have to add a card to get the interface. This card is known as a Network Interface Card, hence the acronym NIC. You don't need a NIC since the built-in ethernet port already performs that task.

    As for anti-virus, this also stems from the Windows-world where they are endemic to the point where a high proportion of Windows systems on the net are compromised and acting as either spam gateways, proxies, bot servers, or other tasks that consume bandwidth. As a result the ISP is trying to protect their own network investment by encouraging (forcing?) users to use anti-virus software. Since there are 114,000 known viruses for Windows and zero for Mac you could say you're already running the best anti-virus software there is - Mac OS X.

    If you really want to follow the letter of the contract and not just the spirit, you can get third-party anti-virus software for your Mac. Check Norton Anti-Virus for Macintosh or VirusBarrier.
  • Don MacQueen1 Level 4 Level 4 (2,470 points)
    Mac OS X does not have built-in virus protection.

    You can purchase anti-virus protection software. There are at least two commercial companies that offer it. Norton and Virex (?).

    Go to "About this Mac" in the upper left hand corner, under the blue apple symbol for the RAM and speed information.

    Select your hard disk and do "Get Info" for the available disk space.
  • LittleSaint Level 4 Level 4 (2,900 points)
    If open source is OK, clamavX is the way to go.
  • ParentalUnit Level 4 Level 4 (1,440 points)

    I just tried to call their technical support. While the Web site touts 24-hour service, it just isn't available outside their business hours.

    As for antivirus, I recommend <a href=http://www.markallan.co.uk/clamXav/">clamXav</a>. The price is right, it sits light on your system, and the underlying antivirus engine, <i>clamav</i>, is the same one that Apple ships in OS X Server.

    <b>You have an ethernet port, which fulfills the requirement. Your hardware exceeds their minimum requirements.</b>

    I was a bit puzzled by the 100MB of hard drive space - no software needs to be installed for your Mac to use the connection - at least it shouldn't, since the company claims that their satellite modem is DOCSIS-compliant. (Hence the attempted call.)

    Are there alternative broadband providers in your area? They seem to have a lot of <a href="http://www.wildblue.cc/wbforums/forumdisplay.php?f=7&order=desc">unhappy customers.

  • giwwwy Level 1 Level 1 (0 points)
    WOW!!!!!!!!!! Thanks for that link!!!!!!!!!!!

    The other possibility is through my telephone company- Frontier... any link for feed back on that?

    I was hoping to do as little changing with my web page ( from one IP to another) because I'd have to pay some one to do it. (Also hate to change my email after all these years, but I am sick, SICK!, of dial up and I live in the boonies of Minnesota).

    imac   Mac OS X (10.4.4)  
  • ParentalUnit Level 4 Level 4 (1,440 points)

    1. I couldnt' find a "frontiers@cks.com" site comparable to the other company's.
    2. There are several companies called Frontier that offer broadband service in rural MN.

    Looks like one of the Frontiers uses the Motorola Canopy system. As long as you have radio line-of-sight to a tower, you should be fine.