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User profile for user: vegasahpa
vegasahpa Author
User level: Level 1
5 points

Why am I getting an iTunes symbol with an HDMI cable ?

I am installing an Apple TV that i s 2 or more years old. It connected I updated now no connection just an iTunes symbol with a HDMI cable pointing to it. As the Apple documentation does not show this, I assummed it means a bad physical connection. I have connected and reconnected HDMI and power several times. the instructions say go to settins but if you can't access the screen you can not get to settings. I am not on the "cloud". This is rediculus, I set my Roku ! on another TV in 10 min. Any help please.

iMac, Mac OS X (10.5.8)

Posted on Apr 3, 2014 6:54 PM

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User profile for user: vazandrew
vazandrew
User level: Level 8
40,348 points

Posted on Apr 3, 2014 6:55 PM

The update didn't apply correctly, which will be typically due to an interuption within your setup. You will have to connect to iTunes via micro usb to restore.


http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US

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User profile for user: vazandrew
vazandrew
User level: Level 8
40,348 points

Apr 3, 2014 7:01 PM in response to vegasahpa

As I said the update didn't go through due to an interuption on your end. This is not something that effects most users, and out of those that do they typically have a cable lying around. Outside of that, one can be had for a cheap price.


Best to make sure everything is solid before an update or connect with ethernet if on wifi.

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Why am I getting an iTunes symbol with an HDMI cable ?

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