HT5824: Reset iCloud Documents & Data
Learn about Reset iCloud Documents & Data
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Helpful answers
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Apr 3, 2014 7:31 PM in response to annamaree01by randers4,Follow the steps here under "If the previous owner is not present": http://support.apple.com/kb/TS4515.
For example, if the phone hasn't already been erased:
- Sign in to your iCloud account at www.icloud.com/find.
- Click All Devices to open a list of devices linked to your account, then select the device to be removed.
- Click the Erase button to erase all content and settings from the device. When prompted, don't enter a phone number or message. Click Next until the device is erased.
- When the erase is complete, click "Remove from Account" to remove the device from the account.