HT202023: About in-app purchases
Learn about About in-app purchases
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Helpful answers
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Apr 4, 2014 3:07 AM in response to Blrotanby King_Penguin,Did you change your card details on your account when purchasing the item, and one of them is a temporary store holding charge :http://support.apple.com/kb/HT3702 ?
If they are all 'proper' charges then try the 'report a problem' link to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption