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WSJ App Random Freezes

Recently the WSJ app in Newsstand will randomly freeze. The only fix is to close then reopen app. It happens at least once per reading session (day). Anyone else experience this w/ iOS7.1 + iPad Air w/ the latest update from last month?

iPad Air Wi-Fi, Cellular, Other OS

Posted on Apr 4, 2014 5:38 AM

Reply
1 reply

Apr 6, 2014 1:06 PM in response to Harry

Hello, Harry.


Thank you for visiting Apple Support Communities.


I would recommend going through the steps in the second article below when experiencing this issue.


iOS: Using Newsstand

http://support.apple.com/kb/HT4943


iOS: An app you installed unexpectedly quits, stops responding, or won’t open

http://support.apple.com/kb/ts1702


If none of the steps resolve the issue I would recommend reaching out to the developer.


Contact the developer

If you see the issue again, contact the developer of the app for help:

  1. Find the app in the App Store.
  2. Tap the app and tap Reviews.
  3. Tap App Support.


Cheers,


Jason H.

WSJ App Random Freezes

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