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frozen during back up

Ipad 2 that has not been backed up in months and would not allow any buttons to be pushed.

1) connected it to my computer

2) began back up process

3) note popped up and only option was to "restore"

4) hit restore and note pops up stating it can not be restored.

5) been stuck on screen with itunes logo and usb cord all day

6) been googling all day to find a solution

7) many say "reboot" but I cant get the little slide bar to come up.

8) I have pushed both buttons and it turns off or appears to, but then goes right back to the itunes logo.

Help?

iPad 2

Posted on Apr 4, 2014 8:42 AM

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frozen during back up

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