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Calnewmack
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Q: My superdrive on my iMac stopped working, It spins for a 10 seconds and then ejects.

My imac superdrive just stopped wokring,  Machine is about 2 years old.  It spins for about 10 secs and then ejects. Tried connecting an old external EMPREX exterenal drive , but it is not recognized. Short of packing it up and taking it to the apple store, does anyone have any other suggestions on a fix? Thought about getting a new external superdrive ot thge Samsung blu ray drive.

 

Thanks

iMac (27-inch Mid 2010), OS X Mountain Lion (10.8.5)

Posted on Apr 4, 2014 10:33 AM

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Calnewmack

Q: My superdrive on my iMac stopped working, It spins for a 10 seconds and then ejects.

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  • by sterling r,

    sterling r sterling r Apr 6, 2014 1:33 PM in response to Calnewmack
    Community Specialists
    Apr 6, 2014 1:33 PM in response to Calnewmack

    Hello Calnewmack,

     

    It sounds like you are inserting a disk into the cd/dvd drive and after a few seconds of spinning the disk is ejected. I recommend these steps from the article named:

     

    Apple Computers: Troubleshooting the slot-loading SuperDrive

    http://support.apple.com/kb/HT2801?viewlocale=en_US

    Doesn't accept discs

    1. Be sure to check your disc to make sure it is flat. You can check this by putting the disc upside-down on a flat surface. If the disc is bowed up on any side or in the center, do not use the disc because it might get stuck in the drive. Do not use discs that have anything attached to them or dangling from them (such as "sweeper" or cleaning discs).
    2. If the drive struggles when you put in a disc or stops part-way, carefully look at the disc for labels that may be interfering. If there aren't any raised labels then try putting the disc in a few more times.
    3. Try another disc to see if the issue is being caused by a specific disc.
    4. Make sure you insert the disc far enough for the drive mechanism to activate. You need to insert discs nearly all the way before the drive will activate and pull them in. If you don't completely insert a disc, the drive will reverse and push the disc back out.
    5. Allow the drive one or two seconds to accept the disc while it is fully inserted.
    6. Reset the System Management Controller (SMC).
    7. If the drive repeatedly does not accept discs, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.

     

    Thank you for using Apple Support Communities.

    Regards,

    Sterling