Hello cameronmhill,
It sounds like you are unable to use FaceTime on your Mac with an error that it has failed. I recommend these troubleshooting steps from the article named:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
You can make FaceTime calls using the FaceTime app. You can call FaceTime users whose contact information is in Contacts. You can add contacts and edit contact information in either FaceTime or Contacts. To place a video call, you may use a phone number or email address.If you encounter issues making or receiving FaceTime calls, try the following:
Thank you for using Apple Support Communities.
All the best,
Sterling