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Popup to import photos not showing

Popup to import photos no longer comes on when I go into itunes. Does anyone know how to get it back? I tried uninstalling and reinstalling itunes but that didn't work.

iPhone 4

Posted on Apr 4, 2014 11:29 AM

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Question marked as Best reply

Posted on Apr 6, 2014 9:24 AM

Hello Petune19,


It sounds like you are no longer getting the prompt to import photos from your phone to your PC when it is plugged in. I recommend starting here, to check to see what the Auto Play settings are for the device on your version of Windows:


iOS: Disabling digital camera notification in Windows

http://support.apple.com/kb/TS1500


If its been disabled here, you can enable it.


For additional information see the following article:


iOS: Import personal photos and videos from iOS devices to your computer

http://support.apple.com/kb/ht4083


Thank you for using Apple Support Communities.

All the best,

Sterling

3 replies
Question marked as Best reply

Apr 6, 2014 9:24 AM in response to Petune19

Hello Petune19,


It sounds like you are no longer getting the prompt to import photos from your phone to your PC when it is plugged in. I recommend starting here, to check to see what the Auto Play settings are for the device on your version of Windows:


iOS: Disabling digital camera notification in Windows

http://support.apple.com/kb/TS1500


If its been disabled here, you can enable it.


For additional information see the following article:


iOS: Import personal photos and videos from iOS devices to your computer

http://support.apple.com/kb/ht4083


Thank you for using Apple Support Communities.

All the best,

Sterling

Popup to import photos not showing

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