j.esler
Level 1 (9 points)
Audio

Q: OS for a 2007 Intel Xeon Mac Pro

I recently bought OS 10.8 from the app store for my computer described in the subject line.  When I went to download it I got a message saying cannot download because it's not compatible with this computer.  I have 7GB of RAM, 3TB of hard drive space, It's a dual core 3Ghz processor. 

 

So I have 2 questions, 1.what is the most advanced OS I can use with this machine?  2.  Can I get my money back from the App Store?

 

Thanks,

Jon

Mac Pro, Mac OS X (10.6.8), several external drives

Posted on Apr 4, 2014 12:30 PM

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j.esler

Q: OS for a 2007 Intel Xeon Mac Pro

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  • by Kappy,

    Kappy Kappy Apr 4, 2014 12:35 PM in response to j.esler
    Level 10 (271,860 points)
    Desktops
    Apr 4, 2014 12:35 PM in response to j.esler

    Lion is the last OS for which your computer is compatible:

     

    Upgrading from Snow Leopard to Lion, Mountain Lion or Mavericks

     

    To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.

     

         OS X Mavericks- System Requirements

     

           Macs that can be upgraded to OS X Mavericks

     

             1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later

             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —

                 Model Identifier 5,1 or later

             3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later

             4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later

             5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later

             6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later

             7. Xserve (Early 2009) — Model Identifier 3,1 or later

     

    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.

     

    Are my applications compatible?

     

             See App Compatibility Table — RoaringApps.

     

    Upgrading to Lion

     

    If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.

     

    You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.

     

         Lion System Requirements

     

           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,

               or Xeon processor

           2. 2GB of memory

           3. OS X v10.6.6 or later (v10.6.8 recommended)

           4. 7GB of available space

           5. Some features require an Apple ID; terms apply.

     

    You will have to contact Apple about a refund.

     

    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.

     

    To contact product and tech support: Apple - Support - Contact Apple Support.