Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro rejects CDs?

Every time I try to insert a CD into my MacBook Pro, the computer rejects it. Why is this happening and what can I do to fix it?


Thank you for your help... susan

MacBook Pro, Mac OS X (10.6.8)

Posted on Apr 4, 2014 1:57 PM

Reply
1 reply

Apr 4, 2014 2:17 PM in response to Brown Eyed Susan

Another help source (if you haven't already done so).


Go to your OS Help Menu. In the search field type dvd

Click on all the troubleshooting topics & Support Articles that pertain to your issue.


You can also do the same in Disk Utility. Open same up.

At the bottom left of the window, click on the purple button w/the "?" in the middle.

This will bring up the Help Menu.


===============


Try a different brand. Top forum favorites

CDs

FUJI

TDK

Verbatim


DVDs

Maxell

Verbatim


==============



http://support.apple.com/kb/HT2801 Apple Portables: Troubleshooting the slot load optical disc drive



Make sure the DVDs are not dirty, smudged and/or scratched.


http://support.apple.com/kb/TS2000Mac doesn't start up from install disc


http://support.apple.com/kb/HT2801Apple Computers: Troubleshooting the slot-loading SuperDrive




*** Your drive may need cleaning. Cleaning kits can be purchased from any store that sells CD/DVDs. ***
















User uploaded file

MacBook Pro rejects CDs?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.