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dgsolidman

Q: I've installed OS X on my macbook pro... and then restarted it... but it's now been restarting for about 3 hours??  Help!!

I'm thinking it's not normal for the macbook pro to be restarting for 3 hours... is it? Not sure what to do?  I use it for my business and I have appointments tomorrow.  who can help?

MacBook Pro, Mac OS X (10.7.5)

Posted on Apr 4, 2014 5:43 PM

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Q: I've installed OS X on my macbook pro... and then restarted it... but it's now been restarting for about 3 hours??  Help!!

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  • by Eustace Mendis,

    Eustace Mendis Eustace Mendis Apr 4, 2014 5:50 PM in response to dgsolidman
    Level 7 (25,402 points)
    Apr 4, 2014 5:50 PM in response to dgsolidman

    Hold the power button down to force a power down. Then restart and immediately hold the option key down. If two hard drive icons appear select Macintosh HD and hit Return.

     

    If only see Recovery, select it and hit Return. On the next screen select Disk Utility. In DU do this:

    1. In the list at the left, select the your hard drive. (Be sure to select the item that’s indented to the right in the list, not an item at the far left.)
    2. Click First Aid.
    3. If Disk Utility tells you the disk is about to fail, back it up and replace it. You can’t repair it.
    4. Click Repair Disk

    After that is done restart as usual.

  • by dgsolidman,

    dgsolidman dgsolidman Apr 4, 2014 5:56 PM in response to Eustace Mendis
    Level 1 (0 points)
    Apr 4, 2014 5:56 PM in response to Eustace Mendis

    thanks... I found another thread which addressed the same issue.  Recommended solution was to press and hold shift after shuting down and restarting for a safe boot, and then restart.  Which I did... now I see a message saying X is completing installation.

  • by dgsolidman,

    dgsolidman dgsolidman Apr 4, 2014 6:04 PM in response to Eustace Mendis
    Level 1 (0 points)
    Apr 4, 2014 6:04 PM in response to Eustace Mendis

    okay, it all worked and now up and running, except, I'm getting a message saying I can't open iPhoto becuase it is not supported on this type of Mac.   Whaaaaaaat?