my phone is FROZEN with a "iphone not backed up..." message. Any hints?
My iphone 5 has frozen with a backup message on the screen. No idea how to fix it!
iPhone 5c, iOS 6.1
A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure.