Q: connection attempt to firmware update server was unsuccesful

Microsoft Windows 8 x64 Business Edition (Build 9200)

Acer TravelMate P253

iTunes 11.1.5.5

QuickTime not available

FairPlay 2.5.16

Apple Application Support 3.0.1

iPod Updater Library 11.1f5

CD Driver 2.2.3.0

CD Driver DLL 2.1.3.1

Apple Mobile Device 7.1.1.3

Apple Mobile Device Driver 1.64.0.0

Bonjour 3.0.0.10 (333.10)

Gracenote SDK 1.9.6.502

Gracenote MusicID 1.9.6.115

Gracenote Submit 1.9.6.143

Gracenote DSP 1.9.6.45

iTunes Serial Number 00BFB45809C7BF58

Current user is not an administrator.

The current local date and time is 2014-04-05 15:37:56.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is supported.

Core Media is supported.

**** External Plug-ins Information ****

No external plug-ins installed.

iPodService 11.1.5.5 (x64) is currently running.

iTunesHelper 11.1.5.5 is currently running.

Apple Mobile Device service 3.3.0.0 is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name:          {230B4572-6A16-4F16-B700-CEC1E97EDEF8}

Description:          Microsoft Hosted Network Virtual Adapter

IP Address:          0.0.0.0

Subnet Mask:          0.0.0.0

Default Gateway:          0.0.0.0

DHCP Enabled:          Yes

DHCP Server:

Lease Obtained:          Thu Jan 01 03:00:00 1970

Lease Expires:          Thu Jan 01 03:00:00 1970

DNS Servers:

Adapter Name:          {A29EDEB1-BFC8-438F-8517-64B95F6DF8A9}

Description:          Remote NDIS based Internet Sharing Device

IP Address:          192.168.1.100

Subnet Mask:          255.255.255.0

Default Gateway:          192.168.1.1

DHCP Enabled:          Yes

DHCP Server:          192.168.1.1

Lease Obtained:          Sat Apr 05 14:27:20 2014

Lease Expires:          Sun Apr 06 14:27:20 2014

DNS Servers:          192.168.1.1

Adapter Name:          {A645618D-59AE-4E7A-AACA-76476AE3567B}

Description:          Microsoft Wi-Fi Direct Virtual Adapter

IP Address:          0.0.0.0

Subnet Mask:          0.0.0.0

Default Gateway:          0.0.0.0

DHCP Enabled:          Yes

DHCP Server:

Lease Obtained:          Thu Jan 01 03:00:00 1970

Lease Expires:          Thu Jan 01 03:00:00 1970

DNS Servers:

Adapter Name:          {D29D33AF-A7EE-4B0A-83AD-2E566697BA59}

Description:          Broadcom NetLink (TM) Gigabit Ethernet

IP Address:          0.0.0.0

Subnet Mask:          0.0.0.0

Default Gateway:          0.0.0.0

DHCP Enabled:          Yes

DHCP Server:

Lease Obtained:          Thu Jan 01 03:00:00 1970

Lease Expires:          Thu Jan 01 03:00:00 1970

DNS Servers:

Adapter Name:          {0A6D1836-B52E-403A-9C46-F483AED2C9DC}

Description:          Qualcomm Atheros AR5BWB222 Wireless Network Adapter

IP Address:          0.0.0.0

Subnet Mask:          0.0.0.0

Default Gateway:          0.0.0.0

DHCP Enabled:          Yes

DHCP Server:

Lease Obtained:          Thu Jan 01 03:00:00 1970

Lease Expires:          Thu Jan 01 03:00:00 1970

DNS Servers:

Active Connection:          LAN Connection

Connected:          Yes

Online:                    Yes

Using Modem:          No

Using LAN:          Yes

Using Proxy:          No

Firewall Information

Windows Firewall is off.

Connection attempt to Apple web site was successful.

Connection attempt to browsing iTunes Store was successful.

Connection attempt to purchasing from iTunes Store was successful.

Connection attempt to iPhone activation server was successful.

Connection attempt to firmware update server was unsuccessful.

The network connection timed out.

Connection attempt to Gracenote server was successful.

Last successful iTunes Store access was 2014-03-30 14:59:50.

NEED HELP FAST AS iPhone IS STUCK ON APPLE LOGO