I cant star my mc book pro. I have tried holding the option key .

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I cant star my mc book pro. I have tried holding the option key .

I have tried to starrt my mc book pro meny times. I have tried holding the option key and the flashing question mark comes up agin. I have tried holding option and comand key and it sends me to a prohibited icon and keeps thinking or sends me to a full gray screen showing only the cursor. Dont have a disc to back up aand the mac doesnt really start. Only once and dont know how I got the drives options and went to the recovery but nothing chanched.... pleaseee heeeeelp

thanks

MacBook Pro (13-inch Mid 2009), OS X Mavericks (10.9.2)

Posted on Apr 5, 2014 6:32 AM

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Answer 1

Melophage

Level 5

7,213 points

Apr 5, 2014 11:53 AM in response to catpenguin

catpenguin,

are you able to boot into Recovery mode by holding down a Command key and the R key as your MacBook Pro starts up?

If you’re not able to, then something has happened to your internal disk — possibly a software problem, possibly a hardware problem. Since you don’t have a backup disk, you’ll need to hire a data recovery service to have a chance of recovering the data on your disk, and such services are expensive — much more expensive than the price of an external backup disk.
If you are able to, then select Utilities from the menu bar, and from there run Terminal. In the Terminal window, give it the following commands, one per line, pressing the Return key after each line:
diskutil list
diskutil cs list
mount
Please include in your reply the full output from these commands.

In either case, you would be well served by purchasing an external disk to use as a Time Machine backup destination, so that future disk problems can be easily ameliorated.

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