4 Replies Latest reply: Apr 5, 2014 8:35 AM by J.DUNN
J.DUNN Level 1 (0 points)

help please i can't update my new credit card i don't know why. I jsut want to buy a new cd


iMac, Mac OS X (10.7.5)
  • Chris CA Level 9 (78,690 points)

    J.DUNN wrote:

     

    help please i can't update my new credit card i don't know why.

    Perhaps you would be so kind as to give a few details of how you are trying to update it and what it does or doesn't do...

  • J.DUNN Level 1 (0 points)

    So wat the problem is i belive is i am have cancelled a credit card that my account was registered too, and i was trying to update my account to the new credit card and that wasn't working. I don't know if i confussed the system bc it started out by me trying to buy a cd online itunes and then it asked me to varify the credit card account and i put it my old one but then decided to try and edit my account and update it to the new one sooo.. yeah... im not the best with itunes i dont use it that often sooo... any help would really be appreciated. thanks for replying

  • Chris CA Level 9 (78,690 points)

    Not much help...

     

    i was trying to update my account to the new credit card and that wasn't working.

    How exactly was it not "working"?

     

    See this -> iTunes Store: Changing your payment information

     

    i am have cancelled a credit card that my account was registered too

    If the card was cancelled (and not simply expired), you may need to contact iTunes support.

     

    -> http://www.apple.com/support/appleid/contact/

  • J.DUNN Level 1 (0 points)

    yeah i think i do need to contact them, just was hoping i could figure it out without doing that. The previous credit card has not been fully cancelled i just switched banks and am not using the account anymore, its my back up credit card that i used to use but don't anymore... thats all it has not expired yet.