Windows 8.1 No Longer Allows "Import Pictures & Videos"

Question

Level 1

9 points

Windows 8.1 No Longer Allows "Import Pictures & Videos"

Before restoring an iPhone or iPad, I used to have people back-up to iTunes, AND (if using a PC) to use the MS Camera & Scanner Wizard to "Import Pictures & Videos." This option was ususally presented in an AutoRun dialouge box. After the 8.1 update this no longer happens, and when using Explorer, and right-clicking the iPhone, the option is gone. Besides ditching the PC's involved, any ideas?

iPhone 5, iOS 7.1, iOS 7.1, Windows 8.1

Posted on Apr 5, 2014 7:45 AM

Reply

Answer 1

dilbert41

Level 5

6,530 points

Apr 5, 2014 7:53 AM in response to rdofnc

You should be able to edit the Autorun features from Control Panel in Windows

Reply

Answer 2

Apr 5, 2014 7:55 AM in response to rdofnc

I found this useful https://www.apple.com/icloud/setup/pc.html

Reply

Answer 3

rdofnc Author

Level 1

9 points

Apr 7, 2014 9:12 AM in response to rojas01420

This is no longer presented as an option in Auto Run. I have the iCloud control panel installed and have for some time. The Camera & Scanner Wizard actually used to import the media and store it in c:\[User]\Pictures\[YYYY - MM - DD]

This was important for customers using an iPhone but supporting it with a PC.

Reply