when i redeem my disney movies, it automatically updates my disney anywhere but does not download to my iTunes account. i put them on my daughters iPod touch but cannot from disney anywhere. What can i do

when i redeem my disney movies, it automatically updates my disney anywhere but does not download to my iTunes account. i put them on my daughters iPod touch but cannot from disney anywhere. What can i do to actually download the digital copy. by the way, disney anywhere is not yet compatible on ipod touch yet.

Posted on Apr 5, 2014 9:11 AM

Reply
2 replies

Oct 25, 2014 8:12 AM in response to twbenjamin

I know this is kind of an old question but I figure I would put this out there anyways. I had the same problem recently and I contacted Disney Movies Anywhere the response I got was to go into iTunes Store from my computer and click the Purchased link on the right hand side. Then, click movies and click the down arrow in the corner of the movie I want to download to iTunes. If your accounts are linked to each other it stores the movie in the Cloud when you first add it to your Disney Movies Anywhere account.

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when i redeem my disney movies, it automatically updates my disney anywhere but does not download to my iTunes account. i put them on my daughters iPod touch but cannot from disney anywhere. What can i do

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