1 Reply Latest reply: Apr 7, 2014 7:35 AM by lllaass
1Scout Level 1 Level 1

iPod touch

iPod touch lost in snow 2 mos, found yesterday songs played ok today charged fully but lost charge very quickly. What can I do to try to fix this myself before sending it in for repair?

iPod touch
  • lllaass Level 10 Level 10


    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Restore from backup. See:                                               

    iOS: Back up and restore your iOS device with iCloud or iTunes

    - Restore to factory settings/new iOS device.                       

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar