rodericmitchell1
Level 1 (0 points)

Q: I have just bought a 3TB Time Capsule and plugged it in via my wired broadband router. TC is still flashing amber after 1 hour or more. What is wrong?

The Ethernet cable from my iMac has gone into a LAN port on the TC and another Ethernet cable from the TC's WAN port  has gone into a port on the router. Is this the correct configuration? The router is working properly and my Internet connection has not gone down. So what do I do now? Any tips/advice would be welcome.

iMac, Mac OS X (10.7.2)

Posted on Apr 5, 2014 12:40 PM

by Kappy,Solvedanswer
Kappy Kappy
Level 10 (271,323 points)
Desktops
A:

First, remove your existing router. Replace it with the Time Capsule. Connect an Ethernet cable from your cable modem to the WAN port on the Time Capsule. Connect an Ethernet cable from your computer to a LAN port on the Time Capsule.

 

Do the above with power off on all devices and the computer. When you turn everything back on start first with the modem, then the Time Capsule, lastely the computer..

 

Open Airport Utility to set up the Time Capsule on your computer..

 

Setting up Time Capsule for the first time

Posted on Apr 5, 2014 12:45 PM

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rodericmitchell1

Q: I have just bought a 3TB Time Capsule and plugged it in via my wired broadband router. TC is still flashing amber after 1 hour or ... more

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  • Helpful answers

  • by Kappy,Solvedanswer

    Kappy Kappy Apr 5, 2014 12:45 PM in response to rodericmitchell1
    Level 10 (271,323 points)
    Desktops
    Apr 5, 2014 12:45 PM in response to rodericmitchell1

    First, remove your existing router. Replace it with the Time Capsule. Connect an Ethernet cable from your cable modem to the WAN port on the Time Capsule. Connect an Ethernet cable from your computer to a LAN port on the Time Capsule.

     

    Do the above with power off on all devices and the computer. When you turn everything back on start first with the modem, then the Time Capsule, lastely the computer..

     

    Open Airport Utility to set up the Time Capsule on your computer..

     

    Setting up Time Capsule for the first time

  • by LaPastenague,

    LaPastenague LaPastenague Apr 5, 2014 12:51 PM in response to rodericmitchell1
    Level 9 (52,655 points)
    Wireless
    Apr 5, 2014 12:51 PM in response to rodericmitchell1

    I would find out what the problem is, and the likely answer is double NAT.. but find out.

     

    On the airport utility go to the TC, and click it.. the problem it has will list on the summary page.

     

    Click each problem and fix them.

     

    Kappy is assuming you are using a system that allows you to replace the current router with a straight modem.. but I see you are in the UK and most of your broadband is locked to modem routers. So the TC should be in bridge mode not router.

  • by rodericmitchell1,

    rodericmitchell1 rodericmitchell1 Apr 5, 2014 1:51 PM in response to rodericmitchell1
    Level 1 (0 points)
    Apr 5, 2014 1:51 PM in response to rodericmitchell1

    It's now solid green and appears to be doing what I bought it for, so many thanks for the help.