Lost text messages

Question

Lost text messages

I got my new iPhone 5S today but, having restored it via MacBook and iCloud, I've lost the last 3 months of text messages. Can I get them back?

iPhone 5s, iOS 7.1

Posted on Apr 5, 2014 1:04 PM

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Answer 1

sberman

Level 10

263,655 points

Apr 5, 2014 1:16 PM in response to MsHartietVane

Are you using a different Apple ID than you used when you created the iCloud backup?

Are you using a different telephone number?

Are you using a different cellular carrier?

I believe any of these items would cause you to lose your old text messages.

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Answer 2

Apr 5, 2014 1:47 PM in response to sberman

All my information remains the same.....I simply have a new iPhone. Same id, same mobile number and still with O2. Thanks for suggesting an answer though :)

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