I have a 2 year old MacBook Pro. I have been connecting it to a HP printer. Today when I tried to print I keep getting a message that the printer is not connected. I tried another printer and it says it is not recognizing the printer. What can I do? Is the port broke. Can it be fixed? I need to be able to print.
MacBook Pro with Retina display, iOS 7.1
Hello LinPoo,
Thank you for using Apple Support Communities.
For more information, take a look at:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
- Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
- Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
- Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
- Reset the printing system, then add the printer again.
- If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
Have a nice day,
Mario
Ethernet Port Not Working
