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How to change ipods

I'm trying to change ipods from and older ipod to the nano 7th gen. My computer recognizes the nano until itunes opens then it gone from my computer. I tried uninstalling intunes and reinstalling and it still does the same thing.


How do I get itunes to not recognize the old ipod and recognize the new nano?

iPod nano, Windows XP

Posted on Apr 5, 2014 1:09 PM

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5 replies

Apr 5, 2014 2:07 PM in response to Norma S

My old ipod touch connects fine, when I plug in the nano it connects then when itunes opens it disconnects and a window pops up that says "An Ipod has been detected but could not be identified properly. Please disconnect and reconnect the Ipod and try again" If the problem persists, uninstall i Tunes, then reinstall i Tunes again.


I have done eveything it says but still can't get it to stay connected when itunes opens.

How to change ipods

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