Q: What's the name of my first pet

SECURITY QUESTIONS

Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312

This user tip may also help you http://discussions.apple.com/docs/DOC-4551

If you do not have a rescue email then contact Apple http://www.apple.com/emea/support/itunes/contact.html  or   https://expresslane.apple.com/Issues.action

Alternatives for Help Resetting Security Questions and/or Rescue Mail

     1. If you have a valid rescue email address, then use this procedure:

         Rescue email address and how to reset Apple ID security questions.

     2. Fill out and submit this form. Select the topic, Account Security. You must

         have a Rescue Email to use this option.

     3. This is the only option if you do not already have a valid Rescue Email.

         These are telephone numbers for contacting Apple Support in your country.

         Apple ID- Contacting Apple for help with Apple ID account security. Select

         the appropriate country and call. Ask to speak to the Account Security Team.

Note: If you have already forgotten your security questions, then you cannot

         set up a rescue email address in order to reset them. You must set up

         the rescue email address beforehand.

Your Apple ID: Manage My Apple ID.

                         Apple ID- All about Apple ID security questions.